Privacy Policy
What we collect when you request a tree service quote in Columbus, and what we do with it.
What we collect
We collect only what you give us. That is typically your name, phone number, email address, property address and a description of the tree work you need, submitted through the quote form, the chat assistant or a phone call to (662) 262-8733.
Like most websites, our host records standard server logs such as IP address, browser type and pages requested. If analytics is enabled on this site, it records aggregate page and traffic data.
How we use it
Your information is used to prepare an estimate, schedule the work, contact you about the job and, when storm damage is involved, provide documentation for your insurance claim. That is the entire purpose.
We do not sell, rent or trade your contact information. We share it only with the crew and office staff performing your work, and with a service provider such as our email or messaging host strictly to deliver those messages.
Photos of your property
We photograph job sites for quality control, insurance documentation and, in some cases, our public project gallery. Photos published on this site never include your name, street address or identifying details. If you would rather your property not appear at all, tell the crew lead or email us and we will remove it.
Cookies and tracking
This site does not use advertising cookies or cross-site tracking pixels. Any cookies present are functional, supporting page behavior and basic aggregate analytics.
Text messages and calls
If you contact us by text or provide a mobile number, we may reply by text about your estimate or scheduled work. We do not send marketing blasts. Reply STOP at any time and we will stop texting that number.
Your choices
Email sales@tupelotree.com or call (662) 262-8733 to ask what we have on file, correct it, or ask us to delete it. We keep completed job records and invoices as long as required for tax, warranty and insurance purposes.
Children
This site is intended for property owners and managers. We do not knowingly collect information from children.
Changes
If this policy changes, the updated version will be posted on this page. Questions about it should go to sales@tupelotree.com.
Tree Down? We Answer The Phone At 2 A.M.
Free on-site quote, usually same day, across Columbus and Lowndes County. Written pricing before any saw runs and full insurance documentation on storm work.